Internet at Liberty

Last week I presented during the “lightning round” of Google’s Internet at Liberty conference. This meant that I had to turn an extensive study Katy Pearce and I did of internet freedom in Azerbaijan into a five-minute spiel. The full version of that paper is here, a shorter version for Caucasus Edition is here, and if you want the really short version, here is the text of my Google talk:

Most scholars assume that greater access to the Internet encourages support for dissent. We found that in authoritarian states, the opposite can be true. Azerbaijan is a small petrostate that was once part of the Soviet Union. Since 1993, it has been ruled by a father and son dictatorship. Media has long been censored in Azerbaijan, but the internet has posed a new challenge to the stability of the regime. The internet is both unpredictable and a prime venue of unsanctioned content. It threatens what post-Soviet authoritarian states value most: power through consistency, and consistency through power.

While most post-Soviet authoritarian states have responded to the internet by censoring it, Azerbaijan has gone in a different direction. They seek to control the internet not through censorship, but through openness: what Rebecca MacKinnon calls “networked authoritarianism”. States that practice networked authoritarianism do not block online dissent outright. They compete with it, in this case making an example out of online dissenters in order to affirm the futility of activism to a disillusioned public.

In 2009, activists Emin Milli and Adnan Hajizada were arrested after posting a satirical video of government corruption and wastefulness on YouTube. The case attracted international attention as well as outrage among the frequent social media users with whom the bloggers interacted online. From the arrest of the bloggers in 2009 to their release in 2010, the case was a popular cause among Azerbaijani activists. In other contexts such cases have managed to galvanize the opposition, but in this case the opposite happened.

In the aftermath of the case support for political protest decreased significantly among frequent Azerbaijani internet users –the very people who were most supportive of the bloggers and outraged by their  arrest. Frequent internet users were the only group to experience this drop in support during this time, and no other demographic variable accounts for the shift.

Why did this happen? It happened because leaving the internet open made it easy for the government to publicize the horrifying repercussions of even mild, humorous forms of dissent. Had the state censored the bloggers, they would not have been able to instill this fear. Only by making the Internet open could they reach the frequent Internet users who had come to be seen as a threat. As Milli remarked, ‘‘This is the way they function. . .They punish some people and let everyone else watch. To say, ‘This is what can happen to you.’ ’’

The case of the Azerbaijani bloggers challenges assumptions that an ‘‘open Internet’’ and ‘‘transparency’’ automatically increase support for activism. In 2009, before the arrests of the bloggers, one Azerbaijani activist compared going on Facebook to being in the movie The Matrix, where the fog of apolitical ‘‘real life’’ was lifted and political problems were confronted. Azerbaijan’s online campaign against social media activists and use of violence against them reminded Azerbaijani Internet users that there is no barrier between the virtual world and real life: both are dominated by the regime. Networked authoritarianism is particularly effective on a population that views the Internet as a refuge from their political reality, instead of as a means to transform it.

In authoritarian states, the online circulation of government atrocities often serves to confirm people’s worst suspicions. Fear and cynicism are as common reactions to these quasi-revelations as are outrage and a desire to fight for change. Our research argues that we need to consider the political cultures of authoritarian states before assuming that the Internet will automatically inspire people to contest them.

Posted in Uncategorized | Tagged , , , , | 1 Comment

Why does Azerbaijan hate the internet?

Katy Pearce and I have a new article on social media in Azerbaijan. For Slate, we discuss how the Azerbaijani government is clamping down on the internet before Eurovision. Instead of censoring the internet outright, they are waging a propaganda campaign to make internet use synonymous with criminality, deviance and treason. For parts of the population, it appears to be working. Read the full article here.

On May 23-24, I’m going to be presenting Katy’s and my research on Azerbaijan at Google’s Internet at Liberty conference in Washington, DC. Before that, I’m heading to the University of Manchester May 17-18 to talk about spying and political paranoia on the Uzbek internet. Meanwhile, Katy is going to be presenting our Azerbaijan research May 19 at the conference for the American Association of Public Opinion Research, where we won the award for top graduate student paper.

Posted in Uncategorized | Tagged , , | 3 Comments

Interview on digital activism

The Washington University student newspaper did an interview with me about digital activism in light of the Kony 2012 affair. Here are a few excerpts from the article, “Exploring the effects of ‘Slacktivism’”:

While Kony 2012 has been deemed one of the most viral videos of all time, its real-world contributions have been somewhat unclear.

“Realistically, there is little you and I can do. It is unfortunate, but it is just the reality of it,” Kendzior said. “People feel frustrated. They want to help, so they look for ways to help, and then there is this video saying, ‘Here it is. You like it. You share it.’ It satisfies people’s urgency, but we should be more creative in how to use the Internet to engage with people in these regions instead of engaging with them by speaking for them.” […]

While Kendzior is skeptical about the effectiveness of certain types of “slacktivism,” she believes that social media can have positive contributions.

“It could be that the Kony video can introduce people to the cause,” Kendzior said. “Hopefully, people become more educated and read more about it. The more people who do know about something, the likelier it is that someone will be creative and come up with a solution or at least a new way to help and understand the issue. When it’s successful, people stop calling it ‘slacktivsim.’ They start calling it activism.”

Read the whole article here. I was really impressed with the smart questions asked by reporter Joanna Yoon. Thanks Student Life!

Update: A couple of small corrections to the article – I’m not a graduate student, but as of last week, an officially finished PhD. Also I did not coin the term ‘slacktivism’. It’s been around for awhile and no one is sure where it originated.

Posted in Uncategorized | Tagged , , , , | Leave a comment

Celebrity activism and Kony2012

The website Opinio Juris asked me to write an article about Kony2012 as part of their expert symposium on social activism and international law. So of course I wrote about Justin Bieber:

Kony2012 rose and fell on the power of celebrity. “We want to make Kony famous”, Invisible Children proclaimed, and it did, enlisting the support of twenty “culture-makers” to spread the word that an African child-killer was still at large. Kony2012 is often touted as an example of how ordinary people can use the internet to influence political institutions, but what it really proved was the durability of entrenched media hierarchies. This was not a social media revolution. This was the Biebs leading the blind.

The rationale behind Kony2012’s selection of celebrities like Justin Bieber, Oprah Winfrey, Rick Warren and Rush Limbaugh to promote their cause was as clear as its donkey-elephant logo: Kony2012 was by Americans and for Americans, a salve for our partisan psychic wounds. If A-listers this diverse can come together, then anything is possible. The video molded the American vision of justice with the American fantasy of fame, making a complex conflict seem easy to resolve. Like celebrity, retribution comes if you dare to dream big. And so was born a new national pastime: catching warlords with the stars.

Read my full article, Catching Warlords with the Stars, and check out the symposium here.

Posted in Uncategorized | Tagged , , , , , | 2 Comments

Yahoo’s Murder Feed

My new article in the Atlantic is about how Yahoo’s algorithm decided I liked child murder, and what that says about the personalization of online experience:

Opponents of the practice fear that filter bubbles prevent users from experiencing viewpoints other than their own. They strip online worlds of their serendipity, imprisoning users in an informational comfort zone. But I had the opposite experience: child murder was my presumed interest. Yahoo News had become my own personal Hunger Games, making me a spectator to violence I would never voluntarily seek out. 

Filter bubbles are usually criticized on material or political grounds: They reinforce pre-existing tastes, manipulate consumers into buying products, and limit knowledge of opposing views. But what if the filter is wrong? What if it’s not a true reflection, but a false mirror — one that does not respond to fears and prejudices, but creates them?

Read the full article here.

Update: My article criticizing Yahoo News has been republished by Yahoo News.

Posted in Uncategorized | Tagged , , , | Leave a comment

On Slacktivism

I have a new article for Al Jazeera English on perceptions of “slacktivism” in the Kony2012 and Trayvon Martin campaigns:

Slacktivists are the hipsters of the digital world: everybody recognises them but no one claims to be one. The term likely predates the internet campaigns with which it is now associated – whereas once bumper stickers and buttons sufficed to show conviction, there are now groups to join, videos to share, causes to like, and other static virtual entities whose worth is calculated in clicks. The mediated nature of digital politics distinguishes “slacktivism” from its off-line equivalent: on the internet, one can not only be chastised for one’s purported beliefs but chastised for purporting to believe at all. Accusations of slacktivism rarely concern the cause. They are targeted at the person supporting it, whose sincerity seems compromised by the ease of their allegiance.

Then I defend the slacktivists…sort of.

Slacktivism, often used as a pejorative code word for digital activism, is not a philosophy – it is a process, varying not only within the cause but within the supporter. This became clear in recent weeks as the attention to Kony2012 began to fade – and attention to the tragedy of Trayvon Martin, a cause equally shaped by social media, grew.

Read the full article here.

Posted in Uncategorized | Tagged , , , , | 5 Comments

Networked Authoritarianism and Social Media in Azerbaijan

Katy Pearce and I have a new article out in the Journal of Communication called “Networked Authoritarianism and Social Media in Azerbaijan”. We wrote about the reaction to the 2009 “donkey blogger” incident, in which activists Adnan Hajizada and Emin Milli were arrested for a satirical video they posted to YouTube. Here is the abstract of our study:

The diffusion of digital media does not always have democratic consequences. This mixed-methods study examines how the government of Azerbaijan dissuaded Internet users from political activism. We examine how digital media were used for networked authoritarianism, a form of Internet control common in former Soviet states where manipulation over digitally mediated social networks is used more than outright censorship. Through a content analysis of 3 years of Azerbaijani media, a 2-year structural equation model of the relationship between Internet use and attitudes toward protest, and interviews with Azerbaijani online activists, we find that the government has successfully dissuaded frequent Internet users from supporting protest and average Internet users from using social media for political purposes.

You can access the full article here.

Update: Radio Free Europe’s Luke Allnutt wrote a great article about our new paper:

The events of the Arab Spring have demonstrated the tremendous power of digital technologies in helping citizens mobilize, chiefly by organizing and documenting the crimes of their states. A fascinating new paper in the “Journal of Communication,” written by Katy E. Pearce from the University of Washington, Seattle and Sarah Kendzior from Washington University, St. Louis, argues that in the case of Azerbaijan the opposite is true, in that “greater documentation and publicizing of suppressed dissent can derail political protest.” In short, diffusion of digital material doesn’t always have democratic consequences.

Allnutt has followed the “donkey blogger” case closely and is an expert on digital media in the former Soviet region. Read his full report here. Thanks, Radio Free Europe!

Posted in Uncategorized | Tagged , , , , | 5 Comments

Click-through credibility: Kony2012 and Webvybory2012

Like everyone who researches the internet and politics, I’ve been fascinated by the controversy generated by Kony2012. For Al Jazeera, I look at issues of transparency and credibility in online video propaganda, drawing a parallel between Kony2012 and the Russian government’s use of livestream voting to ward off allegations of fraud:

Viewed by over 65 million people, the [Kony2012] video has been praised for stimulating discourse and dismissed for spreading lies, but no one denies that it represents a pivotal moment in the use of online video for activism. Justice, in the Kony2012 paradigm, stems from visibility: “If people knew who he was, he would have been stopped long ago,” the video’s narrator claims.

By this logic, Kony2012 becomes exponentially more noble with each click – much like in the Russian election, when the presence of hundreds of thousands of informal election “monitors” watching from home were said to increase fairness with every view. And like the Russians who fervently embrace Putin, Invisible Children’s acolytes are sincere in their devotion to their cause. The behind-the-scenes politics may be dubious, but the crowd came out on its own, and then watched itself doing so. In both cases, deceptive politics are given click-through credibility, validated by the sheer number of witnesses.

That Kony2012 appeared the day after Webvybory2012 is coincidental, but their use of online video shares an important similarity. They are examples of online voyeur justice, in which a cause (electoral transparency, conflict resolution) is made meaningful only through viewership on a massive scale: unless “everyone” knows, unless “everyone” can see, both the video and its allied cause lose validity.

Read the full article here.

Update, March 13: Thanks, Radio Free Europe, for making this the only article about Kony2012 you will link to!

Posted in Uncategorized | Tagged , , , , , | Leave a comment

My favorite articles on Kony2012

This list is compiled primarily for my students in my Internet, Politics and Society class at Washington University, but it may be of interest to others following the Kony2012 debate. Below, my picks for the most thought-provoking works on the controversy:

Daniel Solomon, Let’s talk about KONY (March 7)
Daniel Solomon, Constructive criticism, productive advocacy, and #kony2012 (March 9)
Ethan Zuckerman, Unpacking Kony2012 (March 8)
Max Fisher, The Soft Bigotry of Kony 2012 (March 8)
Kate Cronin-Furman and Amanda Taub, Solving War Crimes With Wristbands: The Arrogance of ‘Kony 2012’ (March 8)
Global Voices Uganda, Can a Viral Video Really #StopKony? (overview of debate in Ugandan blogosphere)
Ishaan Tharoor, Why You Should Feel Awkward About the ‘Kony2012′ Video (March 8)

I don’t agree with everything said in these articles, but they have done a great job in furthering the debate.

Update: March 11, 9:30 PM Hey, this one’s not too shabby either! Russia’s election, Kony2012 and online voyeur justice

Posted in Uncategorized | Tagged | Leave a comment

Rethinking Online Activism

In an article for Al Jazeera, I wrote about the closure of a long-running and popular Uzbek web forum, Arbuz, which proved an unlikely breeding ground for political expression:

Many have said that we live in an era of journalism without journalists, in which content, and not the credentials of those who create it, is what matters. Rebecca Rosen of the Atlantic has argued that media protection should be less about defining whether someone is a journalist than protecting those who practice journalism – meaning those who share valuable information.

One could also argue that the digital era breeds activism without activists, in which the content of a forum populated by “ordinary” people can have as crucial an effect as that created by self-identified political advocates. Much like bloggers who are “only bloggers”, the inadvertent activists that frequent venues like Arbuz often have little recourse when things go wrong.

When Arbuz shut down, few noticed, in contrast to the widespread outcry that greeted the censure of more overtly political Uzbek websites like Ferghana.ru. Yet it is in these haphazard, amorphous forums that some of the most revealing and relevant discussion of politics in authoritarian states takes place.

Read the full article here.

Posted in Uncategorized | Tagged , , | Leave a comment